Terms & Conditions

Welcome to HONG HONG MARKETING SDN BHD web site online store. The terms and conditions stated below apply to all visitors and users of HONG HONG MARKETING SDN BHD. You're bound by these terms and conditions as long as you're on www.honghong-online.com.

The content of terms and conditions may be change, move or delete at any time. Please note that HONG HONG MARKETING SDN BHD has the right to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, HONG HONG MARKETING SDN BHD will take immediate actions against the offender(s).

Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words, “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by HONG HONG MARKETING SDN BHD.

Comments and Feedbacks
All comments and feedbacks to www.honghong-online.com will remain HONG HONG MARKETING SDN BHD's property.

User shall agree that there will be no comment(s) submitted to the www.honghong-online.com will violate any rights of any third party, including copyrights, trademarks, the privacy of other personal or proprietary rights. Furthermore, the user shall agree there will not be the content of unlawful, abusive, or obscene material(s) submitted to the site. The user will be the only one responsible for any comment's content made.

Product Information
We cannot guarantee all actual products will be the same shown on the monitor as that is depending on the user monitor.


Delivery Information
Delivery will be made to the address specified by the Customer on the completed order form.

The HONG HONG MARKETING SDN BHD delivery service is temporarily available in the PENANG area.



- Order received from 8.30 AM to 3.00 PM, will deliver out the same-day afternoon before 8.00 PM or the next working day.

- Order received after 3.00 PM, will consider as NEXT WORKING DAY delivery.


Delivery times will be agreed with the Customer at the time of placing the order and booking a delivery slot or the order shall deliver out in the next working day, the customer will be receiving the products 1 to 2 days. 

If there is nobody qualified to receive the goods at the agreed time and place specified by the Customer, we will leave notification of attempted delivery and the Customer will need to contact customer services to re-arrange delivery.

If Customer requests for redelivery, Hong Hong Marketing Sdn Bhd is entitled to charge for providing the service.

Whilst we make every effort to deliver all Customer goods in the agreed time, Hong Hong Marketing Sdn Bhd will not be liable if it fails to do so in part or in full due to circumstances beyond its control.

User shall agree that HONG HONG MARKETING SDN BHD may send newsletter regarding the latest news/products/promotions etc through email to the user.

The user shall agree to defend, indemnify and hold HONG HONG MARKETING SDN BHD harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the Site.

Link to other sites
Any access link to third party sites is at your own risk www.honghong-online.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with the third-party site.

Inaccuracy Information
From time to time, there may be information on www.honghong-online.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the right to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfied with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.

This agreement is effective unless and until either by the customer or www.honghong-online.com. Customer may terminate this agreement at any time. However, www.honghong-online.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply with the terms and conditions above.