PAYMENT & DELIVERY

1. How to make a payment? 如何付款?

 

We accept all kinds of online payment.

  • Credit Cards
  • eWallet: Boost, Grab & Touch & Go
  • Online Banking Transfer

We DO NOT accept Cash On Delivery method.

 

我们接受任何的付款方式。

  • 信用卡
  • 电子钱包
  • 网上银行转帐

我们不接受货到付款方式。

 

2. Which area do we deliver? 送货地区? 

 

We do deliver the whole PENANG ISLAND & delivery parcel to West Malaysia.

 

我们支持送货到槟城岛每个地点和西马部分地区。

 

3. What day do we deliver? 哪一天送货呢?

 

We do deliver every MONDAY to SATURDAY, we are closed on SUNDAY.

We may open on SUNDAY, depend on the number of online orders.

We will post a notice on our Facebook page.

 

我们送货星期一到星期六,星期日休息天。

星期日也会继续营业送货,根据网上订单而决定。

我们会另行通知在面子书页面。

 

HONG HONG ONLINE STORE FACEBOOK PAGE

 

4. What time do we deliver? 送货时间呢? 

 

PENANG ISLAND

The order received the same day before 3 PM, we will arrange to deliver out on the same day, or by the next working day.

The order received after 3 PM, considered the next working day delivery.。

We DO NOT accept any URGENT orders.

All delivery times are estimated only. Due to the huge number of online orders incoming. 

Please do understand, and we will do the best, to reach the maximum satisfaction for everyone's ordering.

 

订单时间在下午3点之前,我们会安排当天载送,或者隔天上班时间载送。

订单时间在下午3点之后,隔天上班时间载送。

我们不接受急要的订单。

由于网上订购订单数量庞大,所有的载送时间只供预测参考。

我们会尽量做到最好,给每个客人达到最满意的网上订购体验。请耐心等待你的订购物品。请多多体谅包涵。

 

WEST MALAYSIA MAINLAND

Once the order received, we will arrange the next working day to deliver out by courier service.

It's may depend on the courier service workflow. The normal expectation is 2-5 working days to reach the destination.

 

我们收到订单,隔天做工时间就会发货。

通常运送时间是 二至五工作天 时间,视运输公司工作量而定噢。